Design, implement, and manage large telecommunications systems and network projects
Design and install well-functioning computer networks, connections, and cabling
Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
Inspect LAN infrastructure and fix minor or major problems/bugs
Test and configure network related software and maintain and repair hardware and peripheral devices
Proactive monitoring of network environment to identify outages, or service degradation, and responding accordingly
Design, implement, and maintain network management platform for proactive monitoring and management of network infrastructure
Prepare and ensure accuracy of documentation, procedure manuals, and as built sheets for network installations, including data, voice, and video systems.
Organize and schedule upgrades and maintenance of network equipment without deterring others from completing their own work
Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions
Supervise vendors for contracted services
Act as a liaison between Sheriff’s Office and network vendors on high-level support issues
Provide direct interface with other departments in support of the Sheriff’s Office network
Prepare correspondence and reports
Diagnose problems and repairs equipment ensuring conformance to specified codes and standards
Solve complex problems using technical knowledge and professional judgment to restore critical systems
Respond to job assignment such as work orders; engineering changes and trouble calls as required which may necessitate call-in to work after normal shift hours
Analyze component requirements of new and upgraded systems and perform installation and testing of new products and patches
Ensure adherence to and completes/updates documentation of routine maintenance schedules and inventory
Compile and update statistical information, manuals, and reports
Represent the division at meetings, both internal and external
Provide on-the-job training to users and other technical personnel
May be responsible for supervising and assigning work to other Technology staff, although this is not the primary function of the job
Provide high-level off-hours support on a rotating basis with other technical personnel
Be present at work site to perform assigned tasks at the times and dates scheduled and/or assigned by the supervisor
Other Duties as Assigned
Requirements :
Education:
Bachelor’s degree in Computer Science, Information Technology, or a related field;
Experience:
(5) five years of work experience in a telecommunications analyst, voice communication analyst, network engineer or similar position
OR
Combined education and experience qualifications:
An equivalent combination of education and job-related experience may substitute for the minimum qualifications on a year for year basis.